Privacy & Cookie Policy

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ISO 9001 Certified • PAASCU Accredited

CEAP and RVM-EAP Member


What it intends to achieve?

To help the counselee understand himself better and his environment which lead him to make meaningful choices and effective decisions.


When is counseling given?

Counseling is given to all students on a year-round basis depending on the counseling focus of the month.


How do counselors protect the confidentiality of the counselee's problem?

At the start of the counseling session, the counselee is given an assurance that no one will know his or her problem. However, if the case is detrimental to the life of the counselee, it is automatically elevated to school authority.


How can I avail the counseling service during a pandemic?

If you wish to avail of Counseling Service, please contact your level counselor. Your level counselor will send you an informed consent. It is a MUST that you and your parents to submit the filled in Informed consent before any session will transpire between students and Counselor.

What is TELEhelp?

TELEhelp is an arm of Guidance Center Counseling Service. The level Guidance Counselor / Associate will be the one to inform the students for the telehelp session. Students with same needs will be called for the focused group discussion. The telehelp can be used in case of emergency, platform to be used for this session are Google Meet and Zoom.

Who is eligible for the counseling service?

Students who are currently enrolled at SMA-P. 

If I receive online counseling, can anyone find out about it?

The school adheres to the Data Privacy Act of 2012. Hence, the counseling process is confidential, which means we cannot release any information about you EXCEPT under certain legally prescribed conditions or when it becomes a threat to your life.

How do I sign up for online counseling? / How do I set an appointment?

You need to accomplish the “online counseling appointment form” via google forms. The link of the form will be posted on our FB page @SMAPGuidanceCenter. 

How many counseling sessions can I avail for every month?

The students are entitled to have a maximum of 3 sessions per month.

How long will be the duration for each counseling session?

The session is limited to 1 hour for each session. However, you can avail a maximum of 3 sessions for every month.

Will I receive a reminder before my scheduled appointment?

Yes, the level counselor in charge will send you a reminder through your e-mail.

How often will I meet my counselor?

The frequency of counseling is agreed upon by you and your level counsellor and will be based on your presenting issues and goals of counseling. Moreover, there will only be a maximum of three counseling sessions for every student in a month.

Can I just walk in to talk to my counselor? or Do I need to have an appointment to see a counselor?

The best option is to make an appointment. This will help you secure a date and time that work best for you and you can be certain that you will get to speak with your counselor. IF you are in an urgent need of counseling session, and your level counselor is attending to another student, another level counselor may attend to you.

Where will the counseling sessions be held?

All counseling sessions will be held online until face to face is allowed.

What equipment will I need in order to avail the online counseling?

All you need is an internet connection, your laptop or mobile phone.